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User evaluation of a combined blood glucose meter & dose calculator


Combining the functionality of an in-vitro blood glucose meter and an insulin calculator, this device has a number of touch points by both patient and health care provider stakeholders. 


Objective: user experience/human factors studies were conducted to understand the various interactions both patients and providers have with the hardware and software, as well as any potential use-errors that may be attributed to the UX design and/or supporting documentation.  


Methods: competitive benchmarking, interviews and observations


Deliverables: presentation and written report outlining results and specific recommendations for improving the usability of the digital interface design and information architecture


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