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Seattle design research, service design, user experience



Based in Seattle, but travels for the right project.

Emily Friedman is a designer, researcher and human factors/usability specialist. She earned her Master’s degree in Industrial Design from Pratt Institute, a Bachelor of Science in Human Factors & Ergonomics from Cornell University, and is a Board Certified Professional Ergonomist.  


Emily translates various user perspectives into informed services, strategies, and design solutions.  Work experience includes PATH (Program for Appropriate Technology in Health), consumer advocacy publication Consumer Reports, Mayo Clinic Center for Innovation, and designing/evaluating all kinds of medical devices/heathcare services and consumer goods with a focus on usability.  

Currently she is the User Research & Design Lead for the UW ALACRITY Center, a multidisciplinary incubator to redesign the delivery of mental healthcare to improve reach and quality for underserved communities.

Thank you for writing - looking forward to connecting!

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